Safe Care

Safe Care is a home care agency based in Trowbridge, in the Wiltshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Trowbridge office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Mrs Helen Lise Cass. The agency has been registered since March 2012.

At its latest inspection, published December 2019, the CQC rated Safe Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Safe Care has not published its rates and we are still collecting figures for Wiltshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 143 registered home care agencies in Wiltshire. Others working the same area include Spire Homecare (North Wiltshire), Alina Homecare Trowbridge & Chippenham and Otter Homecare Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.