Quayside House

Quayside House is a home care agency based in Preston, in the Lancashire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Integrate Community Support Services supports adults and young people aged 14 and above with learning disabilities and complex needs in Lancashire and Greater Manchester to lead the lives they choose and be a valued member of the community. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. Its website lists hourly visits and younger adults. It is run by Integrate (Preston and Chorley). The agency has been registered since December 2010.

At its latest inspection, published May 2018, the CQC rated Quayside House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Quayside House has not published its rates and has not yet told us what they are. Home care agencies in Lancashire with a rate on record typically charge about £25 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers and 35 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 262 registered home care agencies in Lancashire. Others working the same area include Preston, Fylde Coast Care Ltd t/a Home Instead Preston & South Ribble and SureCare (Preston & South Ribble, Fylde & Wyre), 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.