Quality First Care Services (Northumberland)

Quality First Care Services (Northumberland) is a home care agency based in Whitley Bay, in the North Tyneside council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Whitley Bay office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of Quality First Care Services, which has 2 branches in England. The agency has been registered since February 2025.

Quality First Care Services (Northumberland) has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Quality First Care Services (Northumberland) has not published its rates and we are still collecting figures for North Tyneside. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 39 registered home care agencies in North Tyneside. Others working the same area include New Prospects, Yourlife (Whitley Bay) and Helping Hands Cramlington. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.