Promised Care Ltd (North Somerset Council)

Promised Care Ltd (North Somerset Council) is a home care agency based in Weston-super-Mare, in the North Somerset council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Weston-super-Mare office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs. It is part of Promised Care, which has 2 branches in England. The agency has been registered since November 2024.

Promised Care Ltd (North Somerset Council) has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Promised Care Ltd (North Somerset Council) has not published its rates and we are still collecting figures for North Somerset. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 38 registered home care agencies in North Somerset. Others working the same area include Moorlander Assistance Ltd, Helping Hands Weston Super Mare and Compassionate Home Care Office. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.