Promised Care Limited

Promised Care Limited is a home care agency based in Northolt, in the Ealing council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Northolt office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of Promised Care, which has 2 branches in England. The agency has been registered since January 2020.

At its latest inspection, published March 2026, the CQC rated Promised Care Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Promised Care Limited has not published its rates and has not yet told us what they are. Home care agencies in Ealing with a rate on record typically charge about £22 an hour and £1,390 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 107 registered home care agencies in Ealing. Others working the same area include KVN Care Ltd t/a Home Instead Slough, Daystarr Limited and Sholzy Wolzy Ltd, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.