Promised Care Limited

Promised Care Limited is a home care agency based in Northolt, in the Ealing council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Northolt office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of Promised Care, which has 2 branches in England. The agency has been registered since January 2020.

At its latest inspection, published March 2026, the CQC rated Promised Care Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Promised Care Limited has not published its rates and we are still collecting figures for Ealing. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 107 registered home care agencies in Ealing. Others working the same area include Daystarr Limited, Sholzy Wolzy Ltd and Hartwig Care (Moorlands Court). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.