ProAce Healthcare Services Ltd

ProAce Healthcare Services Ltd is a home care agency based in Wallsend, in the North Tyneside council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Wallsend office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a learning disability or autism. It is run by ProAce Healthcare Services. The agency has been registered since August 2022.

ProAce Healthcare Services Ltd has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

ProAce Healthcare Services Ltd has not published its rates and we are still collecting figures for North Tyneside. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 39 registered home care agencies in North Tyneside. Others working the same area include KML Kare, St Annes Community Services North Tyneside DCA and Unisus Group Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.