Princess Homecare

Princess Homecare is a home care agency based in Chippenham, in the Wiltshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Chippenham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Exhilaro. The agency has been registered since March 2017.

At its latest inspection, published April 2026, the CQC rated Princess Homecare Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Princess Homecare has not published its rates and has not yet told us what they are. Home care agencies in Wiltshire with a rate on record typically charge about £28.50 an hour and £1,425 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 143 registered home care agencies in Wiltshire. Others working the same area include Angels Care At Home Ltd, Link Direct Care Limited (SWINDON) and Saxon Care Solutions (Royal Wootton Bassett), 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.