Prime Care Associates

Prime Care Associates is a home care agency based in Salisbury, in the Wiltshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Salisbury office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The agency has been registered since May 2016.

At its latest inspection, published March 2022, the CQC rated Prime Care Associates Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Prime Care Associates has not published its rates and we are still collecting figures for Wiltshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 143 registered home care agencies in Wiltshire. Others working the same area include Bluebird Care (Wiltshire South), Dignify Care Limited and Hillman Care UK LTD. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.