Hitchin

Hitchin is a home care agency based in Hitchin, in the Hertfordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Based in Hertfordshire and supporting clients across the UK. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. Its website lists live-in care, respite care, hospital discharge and companionship without personal care. It is run by Premium Staff. The agency has been registered since May 2019.

Hitchin has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Hitchin has not published its rates and has not yet told us what they are. Home care agencies in Hertfordshire with a rate on record typically charge about £28.25 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 24/7 on-call, male or female carer on request and happy with pets. Details like these come from the agency's own website and change, so confirm them when you call.

There are 318 registered home care agencies in Hertfordshire. Others working the same area include LSR Care Limited, Crossroads Caring For Life and Gracefilled Care Service Hitchin, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.