Potters House

Potters House is a home care agency based in Barking, in the Barking and Dagenham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Barking office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a learning disability or autism and people with mental health needs. It is run by ACG CARE. The agency has been registered since March 2017.

At its latest inspection, published December 2018, the CQC rated Potters House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Potters House has not published its rates and we are still collecting figures for Barking and Dagenham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 143 registered home care agencies in Barking and Dagenham. Others working the same area include Ace Care & Domestic Recruitment Agency Limited, LadyB Health Care Recruitment Agency's Ltd and Angels Care Solutions. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.