Potensial North East Supported Living

Potensial North East Supported Living is a home care agency based in Darlington, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Darlington office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a learning disability or autism and people with mental health needs. It is part of Potensial, which has 11 branches in England. The agency has been registered since April 2026.

At its latest inspection, published February 2023, the CQC rated Potensial North East Supported Living Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Potensial North East Supported Living has not published its rates and we are still collecting figures for Darlington. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 17 registered home care agencies in Darlington. Others working the same area include Home Instead, Care Matters (Homecare) Limited Darlington and Yarm Office, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.