Plymouth City Council Independence@Home Service

Plymouth City Council Independence@Home Service is a home care agency based in Plymouth, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Plymouth office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability and people with a sensory impairment. It is run by Plymouth City Council. The agency has been registered since November 2018.

At its latest inspection, published December 2019, the CQC rated Plymouth City Council Independence@Home Service Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Plymouth City Council Independence@Home Service has not published its rates and we are still collecting figures for Plymouth. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 47 registered home care agencies in Plymouth. Others working the same area include @PlymouthCare, i-grow Care and Support and The Dove Project Plymouth and Cornwall DCA. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.