Pivotal Home Care

Pivotal Home Care is a home care agency based in Manchester, in the Trafford council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Manchester office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a learning disability or autism. It is run by Pivotal Home Care (NW). The agency has been registered since July 2019.

At its latest inspection, published April 2026, the CQC rated Pivotal Home Care Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Pivotal Home Care has not published its rates and we are still collecting figures for Trafford. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 60 registered home care agencies in Trafford. Others working the same area include Alcedo Care Trafford, Calm Homecare and City and County Healthcare Group Manchester. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.