Pinnacle Caring Services Limited

Pinnacle Caring Services Limited is a home care agency based in Chester, in the Cheshire West and Chester council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Chester office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists live-in care, 24-hour care, respite care, same-day start and end of life care. It is run by Pinnacle Caring Services. The agency has been registered since May 2016.

At its latest inspection, published August 2025, the CQC rated Pinnacle Caring Services Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Pinnacle Caring Services Limited has not published its rates and we are still collecting figures for Cheshire West and Chester. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: employs its carers, 24/7 on-call, happy with pets, 10 years operating and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 74 registered home care agencies in Cheshire West and Chester. Others working the same area include Alcedo Care Cheshire West & Wirral, Special Needs Care Limited and Callin Court, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.