PILS

PILS is a home care agency based in Coventry, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Coventry office, which is our estimate rather than something the agency has told us. It is registered to care for people with a learning disability or autism. It is part of Coventry City Council, which has 8 branches in England. The agency has been registered since January 2011.

At its latest inspection, published October 2017, the CQC rated PILS Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

PILS has not published its rates and we are still collecting figures for Coventry. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 123 registered home care agencies in Coventry. Others working the same area include Ceiba Community Support Ltd, Infiniti Care and ADOT Healthcare Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.