Phoenix Healthcare

Phoenix Healthcare is a home care agency based in Tamworth, in the Staffordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Tamworth office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. The agency has been registered since April 2024.

At its latest inspection, published March 2026, the CQC rated Phoenix Healthcare Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Phoenix Healthcare has not published its rates and has not yet told us what they are. Home care agencies in Staffordshire with a rate on record typically charge about £24.80 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 168 registered home care agencies in Staffordshire. Others working the same area include 6A Market Street, Evolving Care Ltd Tamworth and Kind Hearts Care & Support Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.