Phoenix Care At Home Limited

Phoenix Care At Home Limited is a home care agency based in Braunton, in the Devon council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It We cover a small area of North Devon, to include Braunton, Croyde, Georgeham and parts of Barnstaple. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, sleeping nights, same-day start, end of life care and companionship without personal care. It is run by Phoenix Care at Home. The agency has been registered since January 2011.

At its latest inspection, published October 2022, the CQC rated Phoenix Care At Home Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Phoenix Care At Home Limited has not published its rates and has not yet told us what they are. Home care agencies in Devon with a rate on record typically charge about £37.38 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call, carers drive, 18 years operating, charges for travel and takes direct payments. Details like these come from the agency's own website and change, so confirm them when you call.

There are 140 registered home care agencies in Devon. Others working the same area include Braunton Care Limited, Chapter Care (North Devon) Limited and Home Instead North Devon & Exmoor, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.