Pheonix Healthcare

Pheonix Healthcare is a home care agency based in High Wycombe, in the Buckinghamshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its High Wycombe office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The agency has been registered since January 2021.

At its latest inspection, published April 2022, the CQC rated Pheonix Healthcare Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Pheonix Healthcare has not published its rates and has not yet told us what they are. Home care agencies in Buckinghamshire with a rate on record typically charge about £29.50 an hour and £1,650 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 127 registered home care agencies in Buckinghamshire. Others working the same area include The Gatehouse, Bluebird Care Burnham, Gerrards Cross & High Wycombe and Appleberry Care, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.