Phebdan HealthCare Services Limited

Phebdan HealthCare Services Limited is a home care agency based in Croydon, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Croydon office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, 24-hour care and respite care. It is run by Phebdan HealthCare Services. The agency has been registered since April 2019.

At its latest inspection, published August 2022, the CQC rated Phebdan HealthCare Services Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Phebdan HealthCare Services Limited has not published its rates and has not yet told us what they are. Home care agencies in Croydon with a rate on record typically charge about £25 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 30 minute visits, employs its carers, 24/7 on-call, care within 24 hours, free assessment, carers drive and 15 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 138 registered home care agencies in Croydon. Others working the same area include Dapodcare Service Limited, Fabulous Homecare Ltd and Amy Adams Homecare UK Limited, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.