Personal Touch Care Services Ltd

Personal Touch Care Services Ltd is a home care agency based in Crawley, in the West Sussex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Crawley office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. It is run by Personal Touch Care Services. The agency has been registered since October 2024.

At its latest inspection, published July 2026, the CQC rated Personal Touch Care Services Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Personal Touch Care Services Ltd has not published its rates and we are still collecting figures for West Sussex. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 197 registered home care agencies in West Sussex. Others working the same area include Evergood Medicals Ltd, Voyage (DCA) London East and Alina Homecare Horley. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.