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CQC: Requires improvement

PentaCare (West Kent)

Office: 2 The Square, Riverhead, Sevenoaks, TN13 2AA

Areas Covered West Kent Sevenoaks Hildenborough Kemsing Dunton Green Tunbridge Wells Sundridge Otford Hadlow Westerham Edenbridge Borough Green Tonbridge Chipstead Shoreham Wrotham West Suffolk Bury St Edmunds Barrow Brandon Great Barton Mildenhall Elmswell Red Lodge Honington Great Whelnetham Thurston Thetford Stowmarket Newmarket Risby Stanton Ixworth Bromley and Orpington Bromley Chelsfield Orpington Knockholt Farnborough Biggin Hill Sidcup Swanley Petts Wood Halstead Crockenhill St Mary Cray Sundridge St Paul’s Cray West Sussex Worthing Bramber Brighton Storrington Goring-by-sea Hove Lancing Littlehampton Rustington shoreham-by-sea Sompting Southwick Steyning.

Home care agency · Pentacare Services

Hourly rate
£30
an hour, published by the agency, September 2026
Live-in care
from £1,450
a week, September 2026
CQC rating
Requires improvement
February 2023
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

PentaCare (West Kent)'s stated rate
£30an hour

About £420 a week for two one-hour visits a day

Live-in care £1,450 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £140 a week less, £7,280 over a year

Live-in care near Kent typically £1,110 a week.

See carers near Sevenoaks
36 live-in carers on PrimeCarers within about an hour of Kent

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About PentaCare (West Kent)

PentaCare (West Kent) is a home care agency based in Sevenoaks, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Areas Covered West Kent Sevenoaks Hildenborough Kemsing Dunton Green Tunbridge Wells Sundridge Otford Hadlow Westerham Edenbridge Borough Green Tonbridge Chipstead Shoreham Wrotham West Suffolk Bury St Edmunds Barrow Brandon Great Barton Mildenhall Elmswell Red Lodge Honington Great Whelnetham Thurston Thetford Stowmarket Newmarket Risby Stanton Ixworth Bromley and Orpington Bromley Chelsfield Orpington Knockholt Farnborough Biggin Hill Sidcup Swanley Petts Wood Halstead Crockenhill St Mary Cray Sundridge St Paul’s Cray West Sussex Worthing Bramber Brighton Storrington Goring-by-sea Hove Lancing Littlehampton Rustington shoreham-by-sea Sompting Southwick Steyning. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, end of life care, companionship without personal care and younger adults. It is part of Pentacare Services, which has 4 branches in England. The agency has been registered since December 2021.

At its latest inspection, published February 2023, the CQC rated PentaCare (West Kent) Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

PentaCare (West Kent) charges £30 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £420 a week. Live-in care is from £1,450 a week. That is about 18% above the typical hourly rate in Kent of £25.50.

On how it works, the agency says: 30 minute visits, 24/7 on-call, care within 24 hours, free assessment, male or female carer on request, takes council-funded clients and takes nhs continuing healthcare. Details like these come from the agency's own website and change, so confirm them when you call.

There are 383 registered home care agencies in Kent. Others working the same area include Caremore Companions, Vitality Home Health (Sevenoaks) and Callquest For Care, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • End of life care
  • Companionship without personal care
  • Younger adults

Experience with

  • Dementia
  • Physical disability

How they work

  • 30 minute visits
  • 24/7 on-call
  • care within 24 hours
  • Free assessment
  • Male or female carer on request

Money

  • Takes council-funded clients
  • Takes NHS Continuing Healthcare

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

BN1, BN11, BN12, BN13, BN14, BN15, BN16, BN17, BN18, BN2, BN3, BN42, BN43, BN44, BN5, BN6, BR1, BR2, BR3, BR4, BR5, BR6, BR7, BR8, CB8, CO9, DA14, DA15, GU14, GU27, GU28, GU29, GU33, IP14, IP24, IP25, IP26, IP27, IP28, IP29, IP31, IP32, IP33, PO10, PO18, PO19, PO20, PO21, PO22, PO9, RH10, RH11, RH12, RH13, RH14, RH15, RH16, RH17, RH19, RH20, SE20, SE9, TN1, TN10, TN11, TN12, TN13, TN14, TN15, TN16, TN2, TN3, TN4, TN8, TN9

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
December 2021
Latest CQC rating
Requires improvement (February 2023)
Council area
Kent
Office town
Sevenoaks
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
£30 an hour
as of September 2026
From the agency's website
“Average hourly cost is £30 per hour”
View on PentaCare (West Kent)’s website
Live-in care
from £1,450 a week
as of September 2026
From the agency's website
“Our all-inclusive price for standard long-term live-in care package starts from £1450 per week”
View on PentaCare (West Kent)’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Kent is typically £1,110 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about PentaCare (West Kent)

How much does PentaCare (West Kent) charge an hour?

PentaCare (West Kent) charges £30 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does PentaCare (West Kent) offer live-in care?

Yes. PentaCare (West Kent) charges from £1,450 a week for live-in care (as of September 2026).

What is the CQC rating for PentaCare (West Kent)?

The Care Quality Commission rated PentaCare (West Kent) Requires improvement in February 2023. The full inspection report is on the CQC website.

Which areas does PentaCare (West Kent) cover?

PentaCare (West Kent) Areas Covered West Kent Sevenoaks Hildenborough Kemsing Dunton Green Tunbridge Wells Sundridge Otford Hadlow Westerham Edenbridge Borough Green Tonbridge Chipstead Shoreham Wrotham West Suffolk Bury St Edmunds Barrow Brandon Great Barton Mildenhall Elmswell Red Lodge Honington Great Whelnetham Thurston Thetford Stowmarket Newmarket Risby Stanton Ixworth Bromley and Orpington Bromley Chelsfield Orpington Knockholt Farnborough Biggin Hill Sidcup Swanley Petts Wood Halstead Crockenhill St Mary Cray Sundridge St Paul’s Cray West Sussex Worthing Bramber Brighton Storrington Goring-by-sea Hove Lancing Littlehampton Rustington shoreham-by-sea Sompting Southwick Steyning. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does PentaCare (West Kent) care for people with dementia?

Yes. PentaCare (West Kent) is registered with the CQC to care for people living with dementia.

Other agencies covering Sevenoaks

Caremore Companions, Sevenoaks

Caremore Companions

Sevenoaks, TN13 · Covers this postcode
CQC: Not yet rated
Live-inDementiaEmploys carersKasaKasa
Rates not published
Area typical £25.50 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Sevenoaks

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

36 live-in carers on PrimeCarers within about an hour of Kent
Hourly visits
£18 to £25an hour
Live-in typically £1,110 a week
Callquest For Care, Sevenoaks

Callquest For Care

Sevenoaks, TN15 · Covers this postcode
CQC: Requires improvement
Live-inDementiaNights60 min visitsCallquest For Care
Hourly visits
from £22 an hour
Live-in from £1,015 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 4 Pentacare Services branches