Peacocks Care Services Limited

Peacocks Care Services Limited is a home care agency based in Birmingham, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Birmingham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs. It is run by Peacocks Care Services. The agency has been registered since April 2019.

At its latest inspection, published March 2020, the CQC rated Peacocks Care Services Limited Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Peacocks Care Services Limited has not published its rates and we are still collecting figures for Birmingham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 292 registered home care agencies in Birmingham. Others working the same area include Baobab Care UK Limited, House of Caring Ltd and The Vault Business Centre. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.