Panacea Care Services

Panacea Care Services is a home care agency based in Reading, in the West Berkshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Reading office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. It is run by Mrs Helena Anna Farrell. The agency has been registered since May 2019.

At its latest inspection, published June 2021, the CQC rated Panacea Care Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Panacea Care Services has not published its rates and we are still collecting figures for West Berkshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 36 registered home care agencies in West Berkshire. Others working the same area include Ivy Care (Reading & Newbury), Purley Park Trust (DCA) (Unit 2) and Blue Currant Care Agency. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.