Otter Homecare Limited

Otter Homecare Limited is a home care agency based in Trowbridge, in the Wiltshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Trowbridge office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Otter Homecare. The agency has been registered since January 2024.

Otter Homecare Limited has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Otter Homecare Limited has not published its rates and we are still collecting figures for Wiltshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 143 registered home care agencies in Wiltshire. Others working the same area include C&S Makenston Special Care Service, 12/13 Church Walk and Oasis Care Wiltshire. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.