Orchid Supported Homes

Orchid Supported Homes is a home care agency based in Thornton Heath, in the Croydon council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Thornton Heath office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The agency has been registered since August 2024.

Orchid Supported Homes has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Orchid Supported Homes has not published its rates and we are still collecting figures for Croydon. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 138 registered home care agencies in Croydon. Others working the same area include Green Apple Healthcare Services Ltd, KJD Care and Options Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.