Optimist Care Ltd

Optimist Care Ltd is a home care agency based in Grays, in the Thurrock council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Grays office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Optimist Care. The agency has been registered since October 2021.

At its latest inspection, published January 2023, the CQC rated Optimist Care Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Optimist Care Ltd has not published its rates and has not yet told us what they are. Home care agencies in Thurrock with a rate on record typically charge about £25 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 76 registered home care agencies in Thurrock. Others working the same area include Caremark Thurrock, Wilfranklyn Crisis House Ltd and Thurrock Lifestyle Solutions, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.