Onward Connections Limited

Onward Connections Limited is a home care agency based in Grays, in the Thurrock council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Grays office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. It is run by Onward Connections. The agency has been registered since June 2024.

Onward Connections Limited has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Onward Connections Limited has not published its rates and we are still collecting figures for Thurrock. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 76 registered home care agencies in Thurrock. Others working the same area include Clarity Homecare Essex, Gims Care Solution Limited and Major Domicile Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.