Onward Connections Limited

Onward Connections Limited is a home care agency based in Grays, in the Thurrock council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Grays office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. Its website lists respite care and hospital discharge. It is run by Onward Connections. The agency has been registered since June 2024.

Onward Connections Limited has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Onward Connections Limited has not published its rates and has not yet told us what they are. Home care agencies in Thurrock with a rate on record typically charge about £25 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: carers drive. Details like these come from the agency's own website and change, so confirm them when you call.

There are 76 registered home care agencies in Thurrock. Others working the same area include Thurrock Lifestyle Solutions, The Beehive Resource Centre and Caremark Thurrock, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.