Onduty 24 Limited

Onduty 24 Limited is a home care agency based in Leicester, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Leicester office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is run by Onduty 24. The agency has been registered since February 2015.

At its latest inspection, published May 2019, the CQC rated Onduty 24 Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Onduty 24 Limited has not published its rates and has not yet told us what they are. Home care agencies in Leicester with a rate on record typically charge about £25.79 an hour and £1,325 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 158 registered home care agencies in Leicester. Others working the same area include Blue Arch Homecare, Mi Life Care Services Limited and New Hope Housing and Support, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.