Oak Support

Oak Support is a home care agency based in Twickenham, in the Richmond upon Thames council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Twickenham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, waking nights and 24-hour care. The agency has been registered since June 2022.

At its latest inspection, published March 2026, the CQC rated Oak Support Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Oak Support has told us it charges £22 to £25 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Two visits a day of an hour each comes to about £308 a week. Live-in care is £1,465 to £1,609 a week.

On how it works, the agency says: free assessment. Details like these come from the agency's own website and change, so confirm them when you call.

There are 26 registered home care agencies in Richmond upon Thames. Others working the same area include Cura Care Limited, DPM Twenty Four Seven Care Services Ltd and Absolute Care Services, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.