DCA Office

DCA Office is a home care agency based in Coulsdon, in the Croydon council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Coulsdon office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Nursing Direct Healthcare. The agency has been registered since March 2017.

At its latest inspection, published September 2023, the CQC rated DCA Office Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

DCA Office has not published its rates and has not yet told us what they are. Home care agencies in Croydon with a rate on record typically charge about £25 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 138 registered home care agencies in Croydon. Others working the same area include Hadley House, Miss Sunita Larka t/a Direct Care and Support Services and Gramf-Pects Healthcare Services Ltd, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.