Nugent Community Choices

Nugent Community Choices is a home care agency based in Wigan, in the St. Helens council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Wigan office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is run by Nugent Care. The agency has been registered since April 2022.

At its latest inspection, published September 2023, the CQC rated Nugent Community Choices Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Nugent Community Choices has not published its rates and we are still collecting figures for St. Helens. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 39 registered home care agencies in St. Helens. Others working the same area include Alcedo Care St Helens, Wigan and Warrington, Bridgewater Home Care and Home Instead Wigan, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.