Surrey

Surrey is a home care agency based in Cranleigh, in the Surrey council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Live-in Care Bedfordshire Berkshire Buckinghamshire Cambridgeshire Cheshire Cornwall County Durham Cumbria Devon Dorset Essex – Colchester Gloucestershire Greater Manchester Hampshire Herefordshire Hertfordshire – Bishop’s Stortford – Watford Kent Lancashire Leicestershire Lincolnshire London Norfolk – Norwich Northamptonshire Northumberland Nottinghamshire Oxfordshire Shropshire Somerset Staffordshire Suffolk – Bury St Edmunds – Ipswich – Lowestoft – Newmarket – Sudbury Surrey – Farnham – Godalming – Guildford – Woking Sussex Warwickshire West Midlands Wiltshire Worcestershire Yorkshire – North. It is registered to care for people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, waking nights and respite care. It is part of Novus Care, which has 5 branches in England. The agency has been registered since July 2014.

At its latest inspection, published May 2026, the CQC rated Surrey Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Surrey charges from £23 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £322 a week. Live-in care is from £1,199 a week. That is about 22% below the typical hourly rate in Surrey of £29.50.

On how it works, the agency says: 30 minute visits and free assessment. Details like these come from the agency's own website and change, so confirm them when you call.

There are 285 registered home care agencies in Surrey. Others working the same area include Albury Care Limited, SD Care Agency and Home Instead Senior Care Godalming, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.