Live in service

Live in service is a home care agency based in Canvey Island, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Canvey Island office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability and people with a sensory impairment. It is part of Novus Care, which has 5 branches in England. The agency has been registered since June 2022.

Live in service has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Live in service has not published its rates and we are still collecting figures for Essex. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 448 registered home care agencies in Essex. Others working the same area include Canvey Island, Mayfair Care Services Ltd and Iris Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.