Northern Community Careline Services

Northern Community Careline Services is a home care agency based in Dewsbury, in the Kirklees council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Dewsbury office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs. It is run by Northern Community Care Line. The agency has been registered since November 2010.

At its latest inspection, published January 2020, the CQC rated Northern Community Careline Services Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Northern Community Careline Services has not published its rates and we are still collecting figures for Kirklees. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 71 registered home care agencies in Kirklees. Others working the same area include Argent Care Limited, Horizonz Care Ltd and St Anne's Dewsbury Supported Living. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.