Chadwell Heath

Chadwell Heath is a home care agency based in Romford, in the Barking and Dagenham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Romford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Nomase Care, which has 2 branches in England. The agency has been registered since May 2017.

At its latest inspection, published November 2023, the CQC rated Chadwell Heath Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Chadwell Heath has not published its rates and we are still collecting figures for Barking and Dagenham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 143 registered home care agencies in Barking and Dagenham. Others working the same area include Jcolt Support Solutions Ltd, One Health Home Care and Opal Care Services Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.