Nightowls Home Care

Nightowls Home Care is a home care agency based in Colchester, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Colchester office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. The agency has been registered since June 2015.

At its latest inspection, published June 2021, the CQC rated Nightowls Home Care Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Nightowls Home Care has not published its rates and we are still collecting figures for Essex. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 448 registered home care agencies in Essex. Others working the same area include Astar Homecare Ltd, Southern Family Care Ltd and Tallulah Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.