Nexus Care Services

Nexus Care Services is a home care agency based in Sutton Coldfield, in the Birmingham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Sutton Coldfield office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Mr John Court. The agency has been registered since February 2021.

At its latest inspection, published March 2023, the CQC rated Nexus Care Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Nexus Care Services has not published its rates and has not yet told us what they are. Home care agencies in Birmingham with a rate on record typically charge about £24.05 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 292 registered home care agencies in Birmingham. Others working the same area include Home Instead Senior Care, Cherish Home Care Limited and Nationwide Care Services (Erdington), 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.