Next Step Support Limited

Next Step Support Limited is a home care agency based in Hertford, in the Hertfordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Next Step Support Ltd has been successfully providing Supported Living services with Accommodation for more than 10 years throughout a number of London boroughs. It is registered to care for older people, people living with dementia, people with a learning disability or autism and people with mental health needs. Its website lists live-in care, 24-hour care and younger adults. It is part of Next Step Support, which has 2 branches in England. The agency has been registered since March 2012.

At its latest inspection, published December 2020, the CQC rated Next Step Support Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Next Step Support Limited has not published its rates and has not yet told us what they are. Home care agencies in Hertfordshire with a rate on record typically charge about £28.25 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, free assessment, takes direct payments and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 318 registered home care agencies in Hertfordshire. Others working the same area include Eureka Care Services Limited, Care Herts Limited and Jubilee Domiciliary Care Agency, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.