West

West is a home care agency based in Bristol, in the Bristol, City of council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Bristol office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Newcross Healthcare Solutions, which has 5 branches in England. The agency has been registered since May 2018.

At its latest inspection, published October 2019, the CQC rated West Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

West has not published its rates and we are still collecting figures for Bristol, City of. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 87 registered home care agencies in Bristol, City of. Others working the same area include Warren Homecare Ltd- Bristol, Anchor Community Support Ltd and Verve Homecare Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.