North & Midlands

North & Midlands is a home care agency based in Cannock, in the Staffordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Cannock office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is part of Newcross Healthcare Solutions, which has 5 branches in England. The agency has been registered since January 2018.

At its latest inspection, published January 2020, the CQC rated North & Midlands Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

North & Midlands has not published its rates and we are still collecting figures for Staffordshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 168 registered home care agencies in Staffordshire. Others working the same area include P.S We Care Ltd, Supported Futures and Custom Care (Cannock). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.