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CQC: Not yet rated

Main Office

Office: The Old Rectory, Springhead Road, Northfleet, Gravesend, DA11 8HN

Most likely works within about 6 miles of its Gravesend office, which is our estimate rather than something the agency has told us.

Home care agency · New Option Support

Hourly rate
£21
an hour, reported by the agency, September 2026
Live-in care
–
CQC rating
Not yet rated
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Main Office's reported rate
£21an hour

About £294 a week for two one-hour visits a day

Live-in care £1,375 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

A similar price, with the same carer every time and you choosing who it is.

Live-in care near Kent typically £1,110 a week.

See carers near Gravesend
36 live-in carers on PrimeCarers within about an hour of Kent

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Main Office

Main Office is a home care agency based in Gravesend, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Gravesend office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits. It is run by New Option Support. The agency has been registered since January 2022.

Main Office has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Main Office has told us it charges £21 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Two visits a day of an hour each comes to about £294 a week. That is about 18% below the typical hourly rate in Kent of £25.50.

On how it works, the agency says: 120 minute visits and free assessment. Details like these come from the agency's own website and change, so confirm them when you call.

There are 383 registered home care agencies in Kent. Others working the same area include Penny Care Limited, Vitality Home Health Gravesham & Dartford and Longfield Integrated Care Centre, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits

How they work

  • 120 minute visits
  • Free assessment

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment
  • Supported living

Registration

Registered name
New Option Support Limited - Main Office
Registered with CQC
January 2022
Latest CQC rating
Not yet rated
Council area
Kent
Office town
Gravesend
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
£21 an hour
as of September 2026
Reported by the agency
“Our hourly rate is £21 per hour”

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Kent is typically £1,110 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Main Office

How much does Main Office charge an hour?

Main Office charges £21 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Main Office offer live-in care?

Main Office does not list live-in care on its website as far as we can see. If you need live-in care, filter the Kent listing for agencies that offer it.

What is the CQC rating for Main Office?

Main Office has not yet been rated by the CQC. New agencies are usually inspected within their first year or so.

Which areas does Main Office cover?

Main Office most likely works within about 6 miles of its Gravesend office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Main Office care for people with dementia?

Yes. Main Office is registered with the CQC to care for people living with dementia.

Other agencies covering Gravesend

Penny Care Limited

Gravesend, DA11 · Covers this postcode
CQC: Not yet rated
Live-inDementiaEnd of lifePenny Care
Hourly visits
from £25 an hour
Live-in from £1,250 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Gravesend

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

36 live-in carers on PrimeCarers within about an hour of Kent
Hourly visits
£18 to £25an hour
Live-in typically £1,110 a week