New Horizons Broad Oak Limited

New Horizons Broad Oak Limited is a home care agency based in Margate, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Margate office, which is our estimate rather than something the agency has told us. It is registered to care for younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is run by New Horizons Broad Oak. The agency has been registered since March 2013.

At its latest inspection, published October 2021, the CQC rated New Horizons Broad Oak Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

New Horizons Broad Oak Limited has not published its rates and has not yet told us what they are. Home care agencies in Kent with a rate on record typically charge about £25.50 an hour and £1,375 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 383 registered home care agencies in Kent. Others working the same area include Newington Free Church, Beech Tree Total Care – Thanet and Austen Allen Homecare - East Kent, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.