New Hope Care Leicester

New Hope Care Leicester is a home care agency based in Ashby-de-la-Zouch, in the Leicestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ashby-de-la-Zouch office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of New Hope Care, which has 8 branches in England. The agency has been registered since May 2023.

At its latest inspection, published January 2020, the CQC rated New Hope Care Leicester Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

New Hope Care Leicester has not published its rates and has not yet told us what they are. Home care agencies in Leicestershire with a rate on record typically charge about £29.03 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 159 registered home care agencies in Leicestershire. Others working the same area include Enabling Others Limited, Bradcare Limited and Red Apple Care Ltd, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.