New Generation Healthcare UK Ltd

New Generation Healthcare UK Ltd is a home care agency based in London, in the Lewisham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by New Generation Healthcare. The agency has been registered since December 2020.

At its latest inspection, published April 2022, the CQC rated New Generation Healthcare UK Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

New Generation Healthcare UK Ltd has not published its rates and we are still collecting figures for Lewisham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 77 registered home care agencies in Lewisham. Others working the same area include City and County Healthcare Group London and South East, London Care (South London) and City and County Healthcare Group Southwark. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.