MTS Healthcare

MTS Healthcare is a home care agency based in Basildon, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Basildon office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care and companionship without personal care. The agency has been registered since July 2024.

MTS Healthcare has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

MTS Healthcare has told us it charges £23 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Two visits a day of an hour each comes to about £322 a week. Live-in care is £1,100 a week. That is about 15% below the typical hourly rate in Essex of £27.

On how it works, the agency says: 30 minute visits, employs its carers, 24/7 on-call, happy with pets and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 448 registered home care agencies in Essex. Others working the same area include Together Care, Advance Careprovider Limited and Rankin House, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.