Mount Hill Care

Mount Hill Care is a home care agency based in Harlow, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Harlow office, which is our estimate rather than something the agency has told us. It is registered to care for older people and people living with dementia. The agency has been registered since September 2021.

At its latest inspection, published February 2023, the CQC rated Mount Hill Care Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Mount Hill Care has not published its rates and we are still collecting figures for Essex. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 448 registered home care agencies in Essex. Others working the same area include Gold Cross Care Limited, Green Care Contracts Limited and Heritage Staffing Services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.