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Metro Homecare Ltd

Office: Room 15, 3rd Floor, Maitland House, Warrior Square, Southend-on-Sea, SS1 2JY

Metro Homecare Service provides quality home care services to people living across London boroughs, Yorkshire and Merseyside.

Home care agency · Metro Homecare

Hourly rate
£23
an hour, reported by the agency, October 2026
Live-in care
£1,650
a week, October 2026
CQC rating
Not yet rated
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Metro Homecare Ltd's reported rate
£23an hour

About £322 a week for two one-hour visits a day

Live-in care £1,650 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £42 a week less, £2,184 over a year

Live-in care near Southend-on-Sea typically £1,100 a week.

See carers near Southend-on-Sea
51 live-in carers on PrimeCarers within about an hour of Southend-on-Sea

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Metro Homecare Ltd

Metro Homecare Ltd is a home care agency based in Southend-on-Sea, registered with the Care Quality Commission to provide personal care to people in their own homes. It Metro Homecare Service provides quality home care services to people living across London boroughs, Yorkshire and Merseyside. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, waking nights and 24-hour care. It is part of Metro Homecare, which has 6 branches in England. The agency has been registered since September 2025.

Metro Homecare Ltd has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Metro Homecare Ltd has told us it charges £23 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in October 2026. Two visits a day of an hour each comes to about £322 a week. Live-in care is £1,650 a week. That is close to the typical hourly rate in Southend-on-Sea.

On how it works, the agency says: employs its carers, 24/7 on-call, free assessment, male or female carer on request, carers drive, takes direct payments and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 70 registered home care agencies in Southend-on-Sea. Others working the same area include Alpha Health & Care Services Limited, Naidcare and Holistic Healthcare Southend-on-Sea Ltd, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Sleeping nights
  • Waking nights
  • 24-hour care
  • Respite care
  • Children's care
  • Younger adults

Experience with

  • Dementia
  • Learning disability
  • Physical disability

How they work

  • Employs its carers
  • 24/7 on-call
  • Free assessment
  • Male or female carer on request
  • Carers drive

Money

  • Takes direct payments
  • Takes council-funded clients

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

CH64

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
September 2025
Latest CQC rating
Not yet rated
Council area
Southend-on-Sea
Office town
Southend-on-Sea
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
£23 an hour
as of October 2026
Reported by the agency
“Our standard hourly rate is £23 per hour.”
Live-in care
£1,650 a week
as of October 2026
Reported by the agency
“For live-in care, the approximate cost would be £1,650 per week.”

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Southend-on-Sea is typically £1,100 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Metro Homecare Ltd

How much does Metro Homecare Ltd charge an hour?

Metro Homecare Ltd charges £23 an hour for hourly visits (as of October 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Metro Homecare Ltd offer live-in care?

Yes. Metro Homecare Ltd charges £1,650 a week for live-in care (as of October 2026).

What is the CQC rating for Metro Homecare Ltd?

Metro Homecare Ltd has not yet been rated by the CQC. New agencies are usually inspected within their first year or so.

Which areas does Metro Homecare Ltd cover?

Metro Homecare Ltd Metro Homecare Service provides quality home care services to people living across London boroughs, Yorkshire and Merseyside. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Metro Homecare Ltd care for people with dementia?

Yes. Metro Homecare Ltd is registered with the CQC to care for people living with dementia.

Other agencies covering Southend-on-Sea

PrimeCarersAnother option

Choose your own carer in Southend-on-Sea

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

51 live-in carers on PrimeCarers within about an hour of Southend-on-Sea
Hourly visits
£18 to £25an hour
Live-in typically £1,100 a week

Naidcare

Southend-on-Sea, SS1 · Covers this postcode
CQC: Requires improvement
DementiaNaid Care
Rates not published
Area typical £23 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 6 Metro Homecare branches