Mercy Care Limited

Mercy Care Limited is a home care agency based in Dartford, in the Bexley council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It We cover the Kent locality. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs. Its website lists hourly visits, live-in care, respite care, hospital discharge and end of life care. It is run by Mercy Care. The agency has been registered since July 2022.

At its latest inspection, published July 2022, the CQC rated Mercy Care Limited Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Mercy Care Limited has not published its rates and has not yet told us what they are. Home care agencies in Bexley with a rate on record typically charge about £23.75 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 61 registered home care agencies in Bexley. Others working the same area include Dvanguard Ltd, Here2Care (Dartford) and Crossroads Care South East London, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.