Mercy Care Limited

Mercy Care Limited is a home care agency based in Dartford, in the Bexley council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Dartford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs. It is run by Mercy Care. The agency has been registered since July 2022.

At its latest inspection, published July 2022, the CQC rated Mercy Care Limited Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Mercy Care Limited has not published its rates and we are still collecting figures for Bexley. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 61 registered home care agencies in Bexley. Others working the same area include Dvanguard Ltd, Liznett Care Services Limited and London House Business Centre Thames Road Crayford. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.