Mercury Care Services Ltd

Mercury Care Services Ltd is a home care agency based in Thornton Heath, in the Croydon council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Thornton Heath office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Mercury Care Services, which has 3 branches in England. The agency has been registered since August 2015.

At its latest inspection, published March 2026, the CQC rated Mercury Care Services Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Mercury Care Services Ltd has not published its rates and has not yet told us what they are. Home care agencies in Croydon with a rate on record typically charge about £25 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 138 registered home care agencies in Croydon. Others working the same area include Care World Agency Ltd, Eminent Domiciliary Care Agency and Top Carers Nursing and Domiciliary Care Agency, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.