Mercie Grace

Mercie Grace is a home care agency based in Leicester, in the Leicestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Leicester office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is part of Mercie Grace Care, which has 2 branches in England. The agency has been registered since April 2023.

At its latest inspection, published December 2023, the CQC rated Mercie Grace Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Mercie Grace has not published its rates and we are still collecting figures for Leicestershire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 159 registered home care agencies in Leicestershire. Others working the same area include Radfield Home Care Leicester East, Groby & Oadby, Vintage Social Care Ltd and Mi Life Care Services Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.